Terms of Service

1) Acceptance of Terms

By using this website, creating an account, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use our services.

2) Eligibility and Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to provide accurate and up-to-date information when registering or ordering.

3) Product Information and Availability

We strive to display accurate product descriptions, images, prices, and stock status. However, availability, packaging, or minor product details may vary. Product listing does not guarantee availability until order confirmation.

4) Pricing, Promotions, and Coupons

• All prices are shown in Bangladeshi Taka (BDT).
• We reserve the right to change prices, offers, or coupon terms without prior notice.
• Coupons are subject to validity period, minimum order amount, usage limits, and other campaign conditions.
• If a pricing or technical error occurs, we may cancel or adjust affected orders with prior communication.

5) Orders and Acceptance

After checkout, you may receive an order confirmation. This confirmation acknowledges receipt of your request but does not automatically guarantee final acceptance. We may decline, cancel, or limit orders due to stock issues, fraud concerns, payment failure, or legal requirements.

6) Payments

We support available payment methods shown at checkout (including local gateways where enabled). For online payments, processing is handled by authorized third-party payment providers. You agree to provide valid payment information and authorize charges for confirmed orders.

7) Shipping and Delivery

Shipping timelines and charges are provided during checkout and in our Shipping & Returns page. Delivery estimates are not guaranteed and may vary due to courier conditions, weather, strikes, or events beyond our control.

8) Returns, Refunds, and Cancellations

Return and refund eligibility is governed by our Shipping & Returns policy. Refund timelines may depend on payment channel processing times. We may refuse returns that do not meet policy conditions.

9) Prohibited Use

You agree not to misuse the website, including unauthorized access attempts, fraudulent orders, abusive behavior, data scraping, malware transmission, or interference with platform security and operations.

10) Intellectual Property

All content on this website (including text, images, logos, graphics, and code) is owned by or licensed to Japan Direct BD and protected by applicable laws. You may not reproduce, distribute, or reuse site content without permission.

11) Limitation of Liability

To the extent permitted by applicable law, Japan Direct BD is not liable for indirect, incidental, special, or consequential damages resulting from use of the website or services. Our total liability, if any, is limited to the amount paid for the relevant order.

12) Governing Law and Jurisdiction

These Terms are intended to be interpreted in line with applicable laws and regulations of Bangladesh. Any dispute arising from use of this website or services shall be subject to competent courts/authorities in Bangladesh.

13) Changes to Terms

We may update these Terms at any time. Updated Terms will be posted on this page with a revised “Last updated” date. Continued use of the website after updates means you accept the revised Terms.

14) Contact

For questions regarding these Terms, please contact us via our Contact Page.